Frequently asked questions

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Frequently Asked Questions.

How do I Get Started?

  1. Go to our Services Section, choose your service and "Book Now", to schedule your appointment or "Contact Us" if you have additional questions.
  2. Book Appointment: Select and book your preferred date and time for your notary service. 
  3. Check-Out: Fill out the additional information form, upload your documents to be notarized, and make payment (If Applicable) to confirm your appointment. 

Finally, you will receive an email confirming your preferred appointment date/time with further instructions for your appointment day and a email for receipt of payment (If Applicable).

If you have questions or concerns, please feel free to contact us at (407) 848-1210.

Remote Online Notarization is equivalent to a paper based, in person Notarization. Every part of the Notarization is done via "Online" over a secure Audio-Video Connection. Remote Online Notarization enables Individuals, Mortgage Brokers, Banks, Real Estate professionals, and Law firms to connect with a Remote Online Notary Signing Agent and Securely Sign and Notarize your important documents Online using a Webcam OR any Devices with a Forward-facing Camera.

  • First the Signer(s) will book an appointment on their desired date and time.
 
  • At the time of Booking the appointment for "RON" the Signer(s) must upload the documents they need to get notarized for "RON" preparation.
 
  • Next the Signer(s) must take a photo of their State issued Identification card on a dark / black surface for best capturing results. 
 
  • In addition, all Signer(s) involved will enter the last four digits of their social security number for identity verification. Next the Signer(s) will answer a series of knowledge-based authentication questions based on where they live, cars owned, etc. (Note: Nona Notary and Signing Agents are not capable of viewing and storing your personal information.) 
 
  •  Once the Signer(s) successfully submit their State issued Identification card and answer all KBA questions the Signer(s) will then connect with a Notary Signing Agent
 
  • Once all documents have been signed and notarized the completed document is emailed to the Signer(s) in just minutes! 

Notary Act, Notarizations: Witnessing duties of a Notary that are specified by law. Most often, the Notary's duties involve signed documents and require the Notary to ensure a signer's identity and/or to administer an oath or affirmation.

An electronic signature, as defined by the E-SIGN Act, is "an electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record. "This definition of an electronic mark is deliberately very general, to allow technology companies to find the most cost-effective types of electronic signatures for different purposes. State, National, and International laws all tend to define signatures in this generic fashion, although numerous international laws establish a preference for the "digital signature" used by Nona Notary. 

  • Computer and a smart phone (with internet acess) OR just a smart phone.
  • Webcam OR phone's forward-facing camera.
  • One of the following United States IDs:
    • Drivers license
    • State Issued ID Card
    • US Passport
  • Credit History (used for providing KBA questions)

Nona Notary and Signing Agents verify the Signer(s) Identity using mobile verification, and State issued Identification cards. Nona Notary sends a text message with a random, one-time password to the Signer’s cell phone. If the Signer(S) enters the correct code from their mobile device, Nona Notary considers the Signer(S) “authenticated.” With this type of authentication, Signer(s) are prompted for their social security number and date of birth.

With KBA authentication, the signer is prompted for their social security number or date of birth. If the signer answer that question successfully, the signer will be prompted with a set of four questions. All questions are multiple choice and are based on 30 years of databases of public records. Example questions might include: “In which county have you purchased property?” or “What make of car did you register in New York in 2003?” If the signer successfully answers the questions, Nona Notary considers the signer “authenticated.”

To upload your documents simply choose the type of service you are requesting by clicking on the Book Now Button. Fill out the required information and upload your documents using the Upload Document(s) To Be Notarized Box and Choose a File. (Note: File Limit 25MB)

(If your File is larger than 25MB please send an email with your documents to Yan@nonanotary.com) 

The Notary Signing Agent does not decide what type of Notarial Act to perform. This decision is the documents issuing or receiving agency. Without properly identifying the type of Notarial Act the Notary Signing Agent does not have enough information to proceed with the request. If you are unsure on what type of Notarial Act is needed please contact your receiving party for guidance. 

Common types of notarial acts.

The purpose of an acknowledgment is to ensure that the signer of a document is who they claim to be and has voluntarily signed the document. Acknowledgments often are needed for documents concerning valuable assets, such as deeds, mortgages, and deeds of trust.

To perform an Acknowledgment, the signer MUST personally appear before a Notary Public physically or by Remote Online Notary Services at the time of notarization to be positively identified and to declare — or "Acknowledge" — that the signature on the document is their own and that they signed willingly.

While it is common practice for the Signer to sign the document in front of the Notary Public at the time of the notarization, it is not necessary. The Signer may sign the document before bringing it to the Notary Public and declare — or Acknowledge — to the Notary Public that the signature on the document is theirs.

 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

 

The purpose of a jurat is for a signer to swear or affirm that the contents of a document are true. Depending on the jurisdiction, it also can be known as an affidavit or a verification on oath or affirmation.

For a jurat, the signer must personally appear before you and sign the document in your presence. You must then administer an oath or affirmation and have the signer speak aloud his or her promise that the statements in the document are true. The choice between an oath or affirmation should be made by the signer.

Administering the oath or affirmation is a vital part of performing a jurat or verification because the signer is affirming that the contents of the document are true, and he or she may be prosecuted for perjury if the contents are not true. California requires a signer to provide proof of identity for a jurat.

 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

An oath is a solemn, spoken pledge to a Supreme Being. The main function of oaths is to compel an individual to be truthful. This is to be done by appealing to the oath-taker's conscience and fear of criminal penalties for perjury, or untruthfulness. When an oath is taken, a legal process is begun that could result in criminal punishment if the oath-taker is later found to have lied. 

 

When administering an oath, the Notary must require two actions:

  • Personal Appearance: The individual must personally appear before the Notary
  • Oath Taken: The individual must speak aloud before the Notary a solemn promise of truthfulness. 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

 

An affirmation is a solemn, spoken pledge, on one's own personal honor, with no reference to a Supreme Being. The main function of affirmations is to compel an individual to be truthful. This is to be done by appealing to the affirmant's conscience and fear of criminal penalties for perjury, or untruthfulness.  When an affirmation is taken, a legal process is begun that could result in criminal punishment if the affirmant is later found to have lied. 

 

When administering an affirmation, the Notary must require two actions:

  • Personal Appearance: The individual must personally appear before the Notary
  • Affirmation Taken: The individual must speak aloud before the Notary a solemn promise of truthfulness. 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

Certifying that a photocopy of a document is a complete and true reproduction of the original is the purpose of the Notary act called copy certification. In certifying a copy, the Notary carefully compares the copy of the original to ensure that they are identical. Many states, however, either do not allow Notaries to perform copy certifications or put restrictions on this type of notarization.

 

Some documents should never be copy-certified by a Notary, including certain U.S Citizenship and Immigration Services (USCIS) documents; vital records such as birth, death, or marriage certificates; and record-able documents such as deeds.

 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

In addition to acknowledgments, jurats, and copy certifications, there are less common Notary acts that Notaries in certain jurisdictions may perform. These include accepting proofs of execution from a subscribing witness, protesting nonpayment of negotiable instruments on behalf of a payee, taking depositions, witnessing events and- in Maine, South Carolina, Florida, and Nevada - performing marriages. 

 

Notaries are forbidden to choose the type of notarization for a Signer. If you have any questions or concerns about your documents please consult with the receiving Agent/Agency.

Proud Member OF The NNA

OUR SIGNING AGENTS ARE CERTIFIED, COMMISSIONED, BONDED, BACKGROUND SCREENED, AND ERRORS & OMISSIONS INSURED DIRECTLY WITH THE NATIONAL NOTARY ASSOCIATION! AT NONA NOTARY WE TAKE PRIDE IN EXCELLENCE AND STRIVE FOR PROVIDING A WORLD CLASS CUSTOMER SERVICE EXPERIENCE!

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